This Privacy Policy covers personal data processing on luxesfera.lv, operated by SIA Ollivija, in compliance with GDPR (EU Regulation 2016/679).
1. Data we collect
- name and surname;
- phone number;
- email address;
- shipping address;
- order history;
- payment data (no card details stored);
- cookies and technical data.
2. Purpose of processing
Data is used to:
- process orders;
- deliver goods;
- communicate with customers;
- comply with legal obligations;
- improve services;
- protect against fraud.
3. Data sharing
Data may be shared with:
- delivery services (Omniva, DPD, Latvijas Pasts);
- payment processors (PayPal, banks);
- accounting and legal services;
- IT maintenance providers.
We do not sell personal data to third parties.
4. Data retention
- accounting records: 5–7 years;
- order data: 3 years;
- marketing data: until unsubscribe;
- cookies: according to browser settings.
5. User rights
Users have the right to:
- access their data;
- rectify data;
- delete data;
- restrict processing;
- refuse marketing;
- request data portability.
Requests:
info@luxesfera.lv
6. Cookies
We use:
- essential cookies;
- analytics cookies;
- marketing cookies (with consent).
7. Data controller
SIA Ollivija
Jaunolaine, Makonu 3, LV-2127, Latvia
info@luxesfera.lv
+371 20089781
